Our customer is a specialist military grade and commercial refrigeration / air cooling systems manufacturer that works closely with the British Ministry of Defence, as well as various commercial customers.
Prior to CEL's change of ownership in 2012, we lost their work due to an inability to meet exacting quality and delivery requirements.
Several months ago CEL approached this customer to re-build a relationship. We discussed our attainment of ISO 9001:2008 through the British Standards Institute, as well as our leading record in delivering quality and on-time-in-full delivery. After several "test" orders we have regained our customer's confidence and now supply a variety of parts on a monthly basis.
Our significant improvements in quality and consistently high On-Time-In-Full shipment KPIs have allowed us to regain our customer's confidence. Additionally, investment in industry leading welding plant and improved CAD/CAM software coupled with staff training have allowed CEL to deliver top quality in short lead times.
stainless steel and aluminium sheet, mild steel and aluminium extrusions (frameworks)
laser cutting, punching, folding, MIG and TIG welding (including aluminium TIG), linishing, inserting nutserts, drilling, tapping and powder coating
"We are pleased to use Contracts Engineering once again. They have shown clear and consistent improvements in quality and in their ability to meet our required delivery dates. We operate under tight guidelines from our customers, particularly the MoD, in both installation dates and quality. CEL has regain our confidence as a trusted supplier." - General Manager